Shipping

Shipping Info

How We Get Your Watch to You

We take shipping seriously. Whether this is your first watch or your tenth, we make sure it gets to you in one piece and we keep you in the loop the whole way.

 

How Long Does It Take?

We ship worldwide, and delivery usually takes 7 to 20 days depending on where you are and how fast customs moves in your country. Once your order goes out, you'll get an email with tracking info so you can follow along.

Just a heads up things might take a bit longer during holidays or busy seasons. International customs can be unpredictable sometimes.

 

Global Shipping Coverage
We ship worldwide from our facilities in Poland and Europe. Orders reach customers in the EU, UK, USA, Asia, Australia, and other international destinations.

 

No Hidden Fees

The price you see at checkout includes everything: customs duties, import taxes, all of it. What you pay is what you pay. No surprise charges when your package shows up.

 

Shipping Carriers
We use trusted international carriers:

  • DHL Express - fast European and international delivery
  • UPS - reliable tracking across Europe and worldwide
  • FedEx - secure international shipping
  • InPost - efficient delivery within Poland and EU
  • Poczta Polska - Polish postal service for domestic orders
  • Local carriers - for final delivery in destination countries


You'll receive tracking information with your specific carrier once your order ships.

 

Processing Your Order

After you pay, we take 2-7 days to get your order ready. Every watch gets checked for quality, then packed up safely before it ships.

If you ordered multiple watches, they might ship separately to get to you faster.

 

What If Something Goes Wrong?

Delays happen sometimes. If your order seems stuck or lost, email us at info@coolwristwatches.com and we'll track it down with the carrier.

 

Need to Change Your Address?

Oops, wrong address? Email us at info@coolwristwatches.com ASAP. If we haven't shipped it yet, we can fix it. If it already went out and comes back, we'll resend it once you give us the right address.