Returns Policy
Returns Made Easy
Look, we want you to feel good about shopping with us. That's why you've got a full 14 days from when your watch arrives to decide if it's the one for you.
How Returns Work
We've already included a prepaid return label in your package yeah, we thought ahead. Just pack everything back up safely, slap that label on, and drop it off with the carrier we've listed. Done.
Getting Your Money Back
Once your return hits our warehouse, we'll process your refund within 48 hours. You'll get an email confirmation when it's done, and the money goes back to however you paid originally.
Quick Heads Up
Just make sure your watch is:
- Unworn (still looking brand new)
- Undamaged (no scratches or dings)
- In the original box with all the stuff it came with
If something's been used or parts are missing, we might not be able to give you the full refund. Fair's fair, right?
Need Help?
Got questions about returning something? Just email us at info@coolwristwatches.com. We're here to help make it easy.